FAQ

Freckles Kindy & Learning Centre is a beautiful purpose-built centre, owned and operated by locals.
What are your opening hours?
We’re open 52 weeks of the year, Monday to Friday. We are only closed on public holidays.

Tweed heads: 6:30am – 6:30pm
Toowoomba: 6:30am – 6:00pm

How do I decide if you’re the right centre for my child?
The best way to make your decision is to book in for a tour. A tour allows you to get a feel for the place & our educators. Plus, we can answer all your questions.
How can families participate?
We encourage families to collaborate with our educators on your child’s early learning program. This might involve telling us about their activities outside of the centre or informing us of your child’s likes & preference. This continuity between home & early learning enhances your child learning & development.
We practice a different culture than many people in Australia, how can this be incorporated into my child’s learning?
There are many rich and vibrant blends of cultures and backgrounds and experiences in our Freckles centres. When your family joins us, we want to know about you. By building strong relationships we can individualise learning experiences to better suit your child’s culture. We encourage inclusion.
What’s the procedure for pick-up & drop-off?
Our centres have adopted the KIOSK method for the accuracy & safety of arrivals & departures. Parents and Guardians (or the authorised adult) are required by law to note the time of arrival/departure of their child from the centre and to sign each entry.
Do you have a minimum number of days my child has to attend?
No, minimum days are required however we recommend a minimum of two days care. We believe your child will benefit from building strong trusting relationships with their educators and peers and settle in more quickly the more frequently they attend.
How much do I pay?
With the Child Care Subsidy Gap Fee you could pay from as low as $18/day. Contact us to confirm your rate after the Childcare Subsidy.
What do I need to bring on my child’s first day?

Your child will need a spare change of clothing, a sunhat and a water bottle. We supply all meals, nappies & sunscreen. For families who have littles ones in the nursery please bring bottles and formula/breast milk and if a comforter, such as pacifiers, blanket or soft toys, is required please feel free to bring this along too.

If you’d like to speak to an educator about enrolling your child at a Freckles Kindy and Learning Centre you can get in touch below at any time.

Google Reviews - See what people are saying about Freckles Kindy

Darren Lloyd 

 

Amazing staff who really care for the children. A lot of long term experienced teachers. Kirsty the director is Brilliant - such a warm lady who gives everybody the time of day.

Sam Thomas

 

As travels we had our child in few child care facilities but Freckles is the best of all we have experienced.
Sam & Marie
L'Appoline -French Food Delights
Tweed Heads

Vanessa Ward

 

Awesome environment...great centre and staff!!